Research & Publications

Case Studies

  • “United Airlines” 2020
  • “John Deere Communications Function” 2020
  • “Costa Concordia” updated 2020
  • “Defining Sustainable Forestry at Parker Ranch” 2018
  • “Building a Winning Culture at Wanda” 2017
  • “United Airlines Flight 3411” 2017
  • “Malaysian Airways” 2014
  • “Reputation Risk in Mexico” 2014
  • “Redwood Health System” 2013
  • “Here Comes the Hurricane” 2013
  • “Carnival Corporation: The Costa Concordia Crisis” 2012
  • “Unilever’s Sustainable Living Plan” 2012
  • “Creating Shared Value at McDonalds’s” 2012
  • “Ethics Dilemmas” 2012
  • “Corporate Philanthropy at Goldman Sachs: 10,000 Small Businesses” 2012
  • “Wal-Mart Sustainability Strategy” 2012
  • “Royal Dutch/Shell Group: Brent Spar and Nigeria” 2012
  • “Mitsui & Co.: The DPF Incident” 2011
  • “Merrimack Imaging” 2011
  • “Galen Healthcare System” 2011
  • “Wentworth.com” 2011
  • “Sweet Leaf Tea” 2011
  • “Toyota Recall.” 2010
  • “FIJI Water: Going Green or Green Washing?” 2010
  • “Novartis TRD: Pipeline Paves Way to Change.” 2010
  • “The Timberland Company: Managing a Socially Responsible Supply Chain,” 2009
  • “Creating the Need for Change at Manufacturing Site Stein, Novartis,” 2008
  • “Novartis: Creating the Need for Change in Suffern,” 2007