In the Media
U.S. Companies Walk Fine Line When Doing Business with China
Oct 08, 2019 // Quotes Paul Argenti in an article about the considerations companies must make when doing business in China. Argenti says they must consider how their business in China measures up to their own values and sense of responsibility.
View at The Washington Post
Here's What Drove SoftBank to Push for WeWork CEO's Removal
Sep 23, 2019 // “I don’t see any way you get through this without him stepping aside,” Paul Argenti says regarding WeWork CEO Adam Neumann. “I don’t think there’s time to get him rehabilitated or to try to redo his image. If I were talking to the board directly I’d say: ‘You’ve got to get rid of him to do anything.’”
View at CNBC
Shootings and Shock Value: Hoodies, PSA Use Similar Tactics
Sep 19, 2019 // Quotes Paul Argenti in an article about a recent back-to-school video spot and a fashion show that both used shock value to make a point about gun violence. "They knew exactly what they were doing in both cases and purposefully wanted to provoke it," says Argenti.
View at The New York Times
Fifth Third Shooting: Authentic, Caring Response Helped Bank Avoid Controversy
Sep 04, 2019 // “You would think that would be natural from a CEO, but it isn’t,” Paul Argenti says of Fifth Third CEO Greg Carmichael’s response following a shooting at the company’s headquarters last year.
View at WCPO
#Thinklist
Aug 27, 2019 // Includes Paul Argenti on a list of social media’s most influential faculty thinkers on issues of responsible business.
View at University of Bath
PRSA MBA Program Drives Collaboration Through Research
Aug 16, 2019 // “To determine a proper response strategy, an organization has to know who they are, how relevant the issue is to their values and who they are, the risk of providing a response to an issue, and the urgency in how quickly a response should be generated,” shares Paul Argenti.
View at Public Relations Society of America
Victoria’s Secret CMO Departs Amid Controversy—Here’s What Went Wrong
Aug 06, 2019 // “They really could have started reading the tea leaves in terms of women’s role in society around the time of the Dove Real Beauty campaign in 2004,” says Paul Argenti in a story about Victoria’s Secret’s former CMO Ed Razek.
View at Forbes
Life after Obama: Jay Carney Is a Top Advisor to Jeff Bezos and Architect of Amazon’s HQ2
Jun 28, 2019 // Quotes Paul Argenti in an article about Jay Carney, press secretary under President Obama and Amazon’s public policy and communications chief. Argenti says Carney exhibited weakness during the HQ2 process, which generated more negative publicity than goodwill.
View at CNBC
Was Jack Welch Really That Good?
Jun 12, 2019 // “He was great at defining and executing a strategy. And changing it when it needed to change. He was the consummate leader of his time,” Paul Argenti says of former GE CEO Jack Welch.
View at Bloomberg
Corporations Want to Stay out of the Abortion Debate. But That May No Longer Be an Option
Jun 04, 2019 // Continued coverage of insights by Paul Argenti about when and how companies should take stands. “It’s risky to speak out on anything—you have to have a policy in place to help guide you,” he says.
View at The Lily
Corporations Are Getting Dragged into a Debate They’ve Long Sought to Avoid: Abortion
May 31, 2019 // “It’s risky to speak out on anything—you have to have a policy in place to help guide you,” says Paul Argenti. “You can’t just bury your head in the sand. You’ve got to be willing to stick your neck out to explain what your thinking is.”
View at The Washington Post
Boeing Takes Hit to Its Reputation After 2 Plane Crashes
Mar 14, 2019 // “The bigger and more reputational issue for them is, how do you sell more of those planes in the future?” asks Paul Argenti, professor of corporate communication, in an article about the Boeing 737 Max 8, which has crashed twice in the last six months.
View at Associated Press
Boeing Takes Hit to Its Reputation After 2 Plane Crashes
Mar 14, 2019 // Continued coverage of comments by Paul Argenti regarding Boeing’s handling of the 737 Max 8 crisis. “The Lion Air crash puts in motion that something's wrong, what are we going to do about it, and by the time the Ethiopian plane goes down, it should have been resolved.”
View at The New York Times
Amazon’s Year-Long Publicity Blitz for HQ2 Has Backfired
Mar 02, 2019 // “To go out and create a ‘beauty contest,’ and turn it into a media circus—it was a dumb idea,” says Paul Argenti in an article about Amazon’s bidding process for a second headquarters. Argenti is among numerous experts who say that HQ2 is turning into a publicity nightmare for the company.
View at CNBC
CEOs Urge Congress to Expand Gun Background Checks
Feb 26, 2019 // Continued coverage of comments by Paul Argenti about a group of CEOs that sent a letter urging Congress to pass a proposal on background checks for gun sales. Argenti says that CEOs should practice caution when deciding to speak out.
View at WBFO
CEOs Urge Congress to Expand Gun Background Checks
Feb 25, 2019 // Quotes Paul Argenti in an article about a group of four CEOs that sent a letter urging Congress to pass a proposal on background checks for gun sales. Argenti says that, when deciding to speak out, CEOs should act cautiously. “It's really not worth taking a risk unless it's absolutely important to you,” he says.
View at NPR
How the Digital Age Is Changing Information Flow
Feb 20, 2019 // Quotes Paul Argenti in an article about how the digital age is impacting organizational information flows. Argenti says one major impact has been the reduction of secrecy. “You have to assume everybody knows everything about everything.” he says, “There’s no such thing as privacy and control of information.”
View at The Holmes Report
Amazon Leaves New York but Not the Spotlight
Feb 17, 2019 // Features Paul Argenti in an article about Amazon’s decision to forgo building a headquarters in New York City. “I don’t think this will have a long-term effect on the reputation of Amazon,” Argenti says. “In fact, it might more likely have a long-term effect on the reputation of New York.”
View at The Wall Street Journal
Amazon’s Stormy Week Will Blow Over, but the Debris May Stay
Feb 15, 2019 // Quotes Paul Argenti in an article about recent controversies surrounding Amazon. Argenti says that while the company isn’t immune to backlash, recent headlines are unlikely to quell its popularity with customers. others.
View at Associated Press
Starbucks Wants to Avoid National Political Campaigns. Can It?
Jan 29, 2019 // Features Paul Argenti in a piece about former Starbucks CEO Howard Schultz’s potential run for president. Argenti says a Schultz campaign could reinforce a public perception that Starbucks customers tend to be younger, urban, and liberal.
View at Marketplace