In the Media

What People Are Really Doing When They’re on a Conference Call

Aug 19, 2014 // Paul Argenti gives advice on best practices to keep people engaged during conference calls; you will be surprised at what many are doing during calls.
View at Harvard Business Review

When CEOs go rogue: how to stage a power coup and win

Aug 19, 2014 // Paul Argenti discusses 3 requirements needed for a successful CEO comeback.
View at The Guardian

Ben & Jerry’s Throws Fudge Brownie Into GMO Food Fight

Aug 01, 2014 // Paul Argenti comments on Unilever's competing interest across products regarding social responsibility and non-GMO commitment.
View at Bloomberg

Malaysia Airlines is stuck with its name

Jul 30, 2014 // Paul Argenti tells Malaysia Airlines not to bother changing its name. There would be no point; its disasters were too big.
View at Financial Times

This new-era brokerage company thinks it can help people profit—literally—from the news

Jul 24, 2014 // Paul Argenti questions the potential conflict of interest he sees in news organizations’ arrangements with former Microsoft executive Hardeep Walia's online-trading firm, Motif Investing.
View at Quartz

GM's post-recall strategy pays dividends

Jul 24, 2014 // Paul Argenti discusses how GM has to change a corporate culture that led to its crisis, and that goes beyond a simple PR response.
View at Marketplace

Target asks shoppers to please leave guns at home

Jul 02, 2014 // Paul Argenti comments on Target's request and some tough decisions the company might now face.
View at Marketplace

Walmart stays top of Fortune 500 list after posting nearly $500bn revenues

Jun 02, 2014 // Paul Argenti says revenue isn't everything. A more important list might be, "best places to work or best reputation."
View at The Guardian

5 Things to Help Survive a Crisis At Work

May 06, 2014 // Paul Argenti offers advice to help CEOs mitigate the damage of errors on the job.
View at Wall Street Journal

The Art of Managing Reputational Risk

Apr 30, 2014 // Using CVS's decision to halt sales of tobacco-related products as an example, Professor of Corporate Communication Paul Argenti discusses corporate reputational risk.
View at IEDP

The Morning Risk Report: Twitter Mob Forces General Mills Retreat

Apr 22, 2014 // Paul Argenti comments on General Mills' decision to retract its social media policy.
View at Wall Street Journal

GM's Bumpy Road Ahead

Apr 10, 2014 // Paul Argenti comments on the GM recall investigation.
View at Fox Business

Mozilla's Brendan Eich: Persecutor Or Persecuted?

Apr 04, 2014 // Paul Argenti says, "If you have designs on being the CEO, you have to realize your private life is not as private as you think."
View at Forbes

GM sold us on a comeback. Don't buy a CEO's apology – buy cars that are safe

Apr 01, 2014 // Paul Argenti warns consumers not to be fooled by GM's comeback strategy.
View at The Guardian

Mary Barra takes the hot seat

Apr 01, 2014 // Paul Argenti discusses General Motors CEO Mary Barra's testimony on the GM safety recalls.
View at Fox Business

The Crisis Communications Playbook: What GM’s Mary Barra (and Every Leader) Needs to Know

Mar 11, 2014 // Paul Argenti says the first rule of crisis communication is to admit your mistakes publicly.
View at Harvard Business Review

CVS’s Lesson: Carpe Diem

Feb 07, 2014 // CVS made a smart move to advance its longterm reputation.
View at Harvard Business Review

By Dropping Cigarettes, CVS Gives Its Reputation A Boost

Feb 06, 2014 // Paul Argenti says CVS realized its reputation is the most valuable thing they have.
View at NPR

Three mistakes that may doom Chris Christie's political career

Jan 23, 2014 // Paul Argenti discusses three things Chris Christie should have done to save his political career in the wake of his Bridgegate scandal
View at Forbes

Reputation Management Expert Sees Trouble for Christie

Jan 13, 2014 // Paul Argenti says Governor Christie's apology was missing important elements key to repairing his political image.
View at Dartmouth Now