In the Media

Returns help retailers play for keeps

Dec 25, 2013 // Paul Argenti says returns are a fact of life for online retailers.
View at Marketplace

The Biggest Business Failures and Successes of 2013

Dec 24, 2013 // Lessons learned: Don't fat-shame your customers, do make feel-good viral ads.
View at U.S. News & World Report

The 5 Biggest PR Blunders Of 2013

Dec 20, 2013 // Paul Argenti's annual list of the biggest communication blunders.
View at Business Insider

Top Five Communication Blunders

Dec 16, 2013 // Dartmouth College professor Paul Argenti selected the top five communications blunders of 2013
View at PRWeek

Biggest marketing blunders of 2013

Dec 14, 2013 // This year has been filled with corner office execs making dumb mistakes.
View at New York Post

#AskJPM slam shows hatred for bank

Nov 15, 2013 // Paul Argenti says a recent Twitter feed by JPMorgan Chase was, "just as dumb as can be."
View at New York Post

SAC Capital agrees to plead guilty to insider trading charges

Nov 05, 2013 // Professor Paul Argenti says the reputation of the financial services industry has never been worse.
View at The Guardian

Starbucks switches message on open carry guns in stores

Sep 19, 2013 // Professor Paul Argenti comments on Starbucks CEO Howard Schultz's announcement about guns.
View at Marketplace

Why CFOs and Other Leaders Shouldn’t Pass the Blame

Sep 06, 2013 // “Everything we know about communication tells us that you should focus on the positive, not on the negative,” Argenti says.
View at CFO

Bill Ackman and J.C. Penney May Both Be Wrong

Aug 09, 2013 // Professor Paul Argenti says the retailer needs a leader who can, "really think about strategy."
View at U.S. News & World Report

What can save the IRS brand?

Jun 04, 2013 // The IRS “... stands for a whole lot of things that people don’t feel good about,” Paul Argenti says.
View at Marketplace