Laurens Debo

Professor of Operations Management; Area Chair, Operations & Management Science


Laurens Debo is a Professor of Operations Management at Tuck. Previously, he was on the faculty of the Tepper School of Business of Carnegie Mellon University and the Booth School of Business at the University of Chicago.

Professor Debo’s research focuses on the behavior of consumers and providers in different service settings. On the consumer side, he investigates how strategic consumer behavior shapes the demand for services. On the supply side, he studies the management of “discretionary services,” whose value to the consumer increases with the actual service time. His research has appeared in Manufacturing & Service Operations Management, Management Science and Production and Operations Management, among other journals.

Professor Debo is currently serving on the editorial boards of Management Science, Production and Operations Management, Manufacturing Services and Operations Management and IIE Transactions. He frequently served as a judge of the MSOM student paper competition and received the 2008 and 2010 MSOM meritorious service awards.


What's Your Approach to Your Queueing Experience?  //

Laurens Debo developed a system that allows people to trade their place in a line for a monetary reward. Read the article






  • PhD, Operations Management, INSEAD, Fontainebleau, France, 2002
  • M.Sc. in Management, INSEAD, Fontainebleau, France, 2000
  • Ingénieur Civil en Gestion Industrielle (M.Sc. Equivalent in Operations Management), Université Catholique de Louvain, Belgium, 1995
  • Burgerlijk Electrotechnisch Ingenieur (M.Sc. Equivalent Electrical Engineering), Katholieke Universiteit Leuven, Belgium, 1994