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Tuck School of Business at Dartmouth

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Curriculum Vitae

Education

  • PhD, Managerial Economics & Strategy, Kellogg School of Management, Northwestern University
  • MS, Industrial Engineering & Engineering Management, Stanford University
  • MA, Biology, Johns Hopkins University
  • BS, Biochemistry, Nanjing University

Academic Positions

  • Tuck School of Business, Dartmouth College
    Professor of Business Administration, 2022–present
    Associate Professor of Business Administration, 2020–2022
    Daniel R. Revers T’89 Faculty Fellow, 2020–2022
  • Kenan-Flagler Business School, University of North Carolina at Chapel Hill
    Professor, 2019–2020
    Edward M. O’Herron Scholar, 2018–2020
    Associate Professor, 2014–2019
    Assistant Professor, 2007–2014
  • Kellogg School of Management, Northwestern University
    Visiting Associate Professor, Spring 2018

Research Interests

  • Healthcare Analytics: Nursing Homes, Cardiac Care, Health IT
  • Retail Operations: Subscriptions, People Management, Channel Relationships
  • Supply Chain Management: Bargaining, Contracting, Capacity Investment

Honors & Awards

  • Finalist, MSOM Society iFORM SIG Best Paper Award, 2023
  • Finalist, MSOM Society Award for Responsible Research in Operations Management, 2022
  • Finalist, INFORMS Health Applications Soceity Student Paper Competition, 2021
  • INFORMS CIST Best Paper Nomination, 2020
  • INFORMS CIST Best Student Paper Nomination, 2020
  • MBA Teaching All-Star, UNC Kenan-Flagler, 2017
  • Pierskalla Award, Finalist, Health Applications Society, 2016
  • Weatherspoon Award for Excellence in Undergraduate Teaching, Kenan-Flagler Business School, 2012
  • Meritorious Service Award, Management Science, 2011, 2012, 2014, 2015
  • Best Paper Award, Honorable Mention, The Chinese Scholars Association in Management Science & Engineering, 2011
  • Meritorious Service Award, Manufacturing & Service Operations Management, 2010
  • Junior Faculty Interest Group Paper Competition, First Prize, INFORMS, 2009
  • Student Paper Competition, Second Prize, POMS College of Supply Chain Management, 2007

Non-academic positions

  • Oracle Corporation, Senior Software Engineer, 2000–2003

Publications

     Peer-reviewed Journals

  1. Does Social Media Dominate Government Report Cards in Influencing Nursing Home Demand? (with Y. Li, S. F. Lu), Manufacturing and Service Operations Management, 2023, 25(6) 2085-2105. 
  2. Estimating the Stockout-Based Demand Spillover Effect in a Fashion Retail Setting (with S. Li, S. F. Lu, and S. Huang), Manufacturing and Service Operations Management, 2023, 25(2) 468-488.
  3. Does Nonprofit Ownership Status Matter for Firm Performance? Financial Distress and Ownership Conversion of Nursing Homes (with S. F. Lu), Management Science, 2022, 68(7) 5127-5145.
  4. Does Email Engagement Improve Profitability? Evidence from a Field Experiment in Subscription Service Retailing (with Y. Wang and P. Shi), Manufacturing and Service Operations Management, 2022, 24(5) 2703-2721. 
  5. The Value of Health Information Technology Interoperability: Evidence from Interhospital Transfer of Heart Attack Patients (with Y. Li, S. F. Lu, J. Chen), Manufacturing and Service Operations Management, 2022, 24(2) 827-845.
  6. Buyback Pricing of Durable Goods in Dual Distribution Channels (with G. Esenduran and J. M. Swaminathan), Manufacturing and Service Operations Management, 2020, 22(2) 412-428.
  7. Optimizing Local Content Requirements under Technology Gaps (with S. Cui), Manufacturing and Service Operations Management, 2019, 21(1) 213-230.
  8. Distance, Quality, or Relationship? Interhospital Transfer of Heart Attack Patients (with S. F. Lu), Production and Operations Management, 2018, 27 (12) 2251-2269.
  9. Acute Myocardial Infarction in Patients with Paraplegia: Characteristics, Management, and Outcomes (with S. F. Lu, S. C. Smith Jr., and X. Dai), The American Journal of Medicine (Impact Factor 5.550), 2018, 131(5) 574.e1-574.e11.
  10. Acute Myocardial Infarction in Patients with Paraplegia: Percutaneous Coronary Intervention or Coronary Artery Bypass Grafting? (with X. Dai, S. F. Lu, and S. C. Smith Jr.), JACC: Cardiovascular Interventions (Impact Factor 9.881), 2018, 11(4) S8-S9.
  11. Do Mandatory Overtime Laws Improve Quality? Staffing Decisions and Operational Flexibility of Nursing Homes (with S. F. Lu), Management Science, 2017, 63(11) 3566-3585.
  12. Dynamic Bargaining in a Supply Chain with Asymmetric Demand Information (with Q. Feng and G. Lai) Management Science, 2015, 61(2) 301-315.
  13. The Role of Contract Negotiation and Industry Structure in Production Outsourcing (with Q. Feng), Production and Operations Management, 2013, 22(5) 1299-1319.
  14. Supply Chain Contracting Under Competition: Bilateral Bargaining vs. Stackelberg (with Q. Feng), Productions and Operations Management, 2013, 22(3) 661-675.
  15. The Strategic Perils of Low Cost Outsourcing (with Q. Feng), Management Science, 2012, 58(6) 1196-1210.
  16. Capacity Allocation over a Long Horizon: The Return on Turn-and-Earn (with M. A. Lariviere), Manufacturing and Service Operations Management, 2012, 14(1) 24-41.
  17. On the Role of Demand and Strategic Uncertainty in Capacity Investment and Disinvestment Dynamics (with D. Besanko, U. Doraszelski, and M. Satterthwaite), International Journal of Industrial Organization, 2010, 28(4) 383-389.
  18. Lumpy Capacity Investment and Disinvestment Dynamics (with D. Besanko, U. Doraszelski, and M. Satterthwaite), Operations Research, 2010, 58(4) 1178-1193.
  19. Incentives for Quality through Endogenous Routing (with J. A. Van Mieghem and R. C. Savaskan), Manufacturing and Service Operations Management, 2009, 11(2) 254-273.
  20. Multimarket Facility Network Design with Offshoring Applications (with J. A. Van Mieghem), Manufacturing and Service Operations Management, 2009, 11(1) 90-108.
     

    Invited and Refereed Book Chapters

  21. Supply Chain Management (with J. M. Swaminathan), International Encyclopedia of Social and Behavioral Sciences, edited by James D. Wright. Elsevier, 2015, 2nd edition, Vol 23, pp. 709-713.
  22. Outsourcing Design to Asia: ODM Practices (with Q. Feng), Managing Supply Chains on the Silk Road: Strategy, Performance and Risk, edited by Çağrı Haksöz, Ananth Iyer, and Sridhar Seshadri. CRC Press, 2012, pp. 169-184.

Journal Service

  • Department Editor, Manufacturing and Service Operations Management, 2024–present
  • Associate Editor, Operations Research, 2024–present
  • Associate Editor, Management Science, 2017–present
  • Associate Editor, Manufacturing and Service Operations Management, 2016–2023
  • Senior Editor, Production and Operations Management, 2013–present

Society Service

  • President, Production & Operations Management Society, College of Supply Chain Management, 2021- 2023
  • President-Elect, Production & Operations Management Society, College of Supply Chain Management, 2018-20
  • Chair, Manufacturing & Service Operations Management Society, Supply Chain Management Special Interest Group, 2017–19
  • Secretary/Treasurer, Manufacturing & Service Operations Management Society, 2012–14

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 Curriculum Vitae

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