Operations & Management
Science

Tuck’s Operations and Management Science group examines the most pressing challenges facing production and service operations in the global economy. The path-breaking faculty members use prescriptive models and data-driven analytics to understand and improve decision-making in myriad disciplines.

Through exploration of topics like consumer behavior, managing the global supply chain, the impact of AI on decision-making, organizational performance in health care, and more, faculty in Tuck’s Operations and Management Science group offer a wealth of expertise and wide-ranging research that has real-world impact. Their award-winning work has appeared in numerous top journals and publications, including Management Science, Manufacturing and Service Operations Management, Operations Research, Production and Operations Management, and more.

Our
Faculty

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Laurens Debo

Professor of Operations Management; C.V. Starr Professor of Operations Management; Area Chair, Operations and Management Science

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Joseph M. Hall

Senior Associate Dean for Teaching and Learning; David T. McLaughlin D’54, T’55 Clinical Professor

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Michelle Kinch

Assistant Professor of Business Administration

Tuck Faculty Lauren Lu

Lauren Xiaoyuan Lu

Norman W. Martin 1925 Professor of Business Administration

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Robert A. Shumsky

Professor of Operations Management; Co-Faculty Director, Master of Health Care Delivery Science

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James Siderius

Assistant Professor of Business Administration

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Raghav Singal

Associate Professor of Business Administration

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James Smith

Jack Byrne Distinguished Professor in Decision Science

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Brian T. Tomlin

William and Josephine Buchanan Professor of Management

Affiliated
Faculty

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Devin Balkcom

Adjunct Professor of Business Administration; Professor of Computer Science, Dartmouth College

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Peter J. Regan D’85

Adjunct Professor of Business Administration

Featured
Research

Tuck Knowledge in Practice Podcast: Turning Back the Clock on Delay-and-Deny Practices

Tuck Knowledge in Practice Podcast: Turning Back the Clock on Delay-and-Deny Practices

Tuck professor Raghav Singal’s new model shows what could happen if health insurers approved care on time—and how those decisions change patient...

The Winners and Losers in a World of Digital Advertising

The Winners and Losers in a World of Digital Advertising

Tuck professor James Siderius studies the impact of digital ads on consumers and offers a regulatory solution that reduces harm.

When Self-Service Backfires: Why Anxious Customers Need Human Reassurance

When Self-Service Backfires: Why Anxious Customers Need Human Reassurance

New research by Michelle Kinch shows that in high-stakes moments, self-service technology use can erode trust—unless companies design with emotion...