Impact

Awards & Honors

  • Laurens Debo: Finalist, Best Paper Award, Management & Service Operations Management (2012); Distinguished Associate Editor Award, Management Science (2012); Runner-up, INFORMS Behavioral Operations Management Best Working Paper Award (2022)
  • Joseph Hall: Tuck Class of 2011 Award for Teaching Excellence (2012)
  • Michelle Kinch: Best Working Paper Award (First Place), INFORMS Behavioral Operations Section (2019); Runner-Up, POMS College of Behavior in Operations Junior Scholar Working Paper Competition (2019)
  • Lauren Lu: Finalist, Best Paper Award, Manufacturing & Service Operations Management Society iFORM SIG (2023); Finalist, Manufacturing & Service Operations Management Society Award for Responsible Research in Operations Management (2022)
  • Robert Shumsky: Finalist, Best Paper Award, Manufacturing & Service Operations Management (2013)
  • Raghav Singal: Second place, Rothkopf Junior Researcher Paper Prize, INFORMS Auctions and Market Design (2022); Finalist, Data-driven Research Challenge, INFORMS Revenue Management and Pricing (2021); ACM Conference on Economics and Computation (EC) Program Committee (2024); Jeff McGill Student Paper Award Program Committee, INFORMS Revenue Management and Pricing (2024)
  • James Smith: INFORMS Fellow (2007); INFORMS Decision Analysis Publication Award (1995, 1997, 2000, 2015); INFORMS Frank P. Ramsey Medal for Distinguished Contributions to Decisions Analysis (2008)
  • Brian Tomlin: Manufacturing and Service Operations Management Society Distinguished Fellow Award (2021); Manufacturing and Service Operations Management Society Distinguished Service Award (2020); Management Science Journal Meritorious Service Award (2015)

Academic Leadership

  • Laurens Debo: Associate Editor, Stochastic Modeling Area, Operations Research (2018–2024); Senior Editor, Department of Global Operations Strategy, Production and Operations Management (2013–2022); Associate Editor, Manufacturing and Services Operations Management (2014–2024); Associate Editor, Department of Operations and Supply Chain Management, Management Science (2009–present), Chair of the MSOM Society Special Interest Group in Service Management (2021-2023)
  • Lauren Lu: Department Editor, Manufacturing & Service Operations Management (2024-Present); Associate Editor, Management Science (2017-Present); Associate Editor, Operations Research (2024-Present); Senior Editor, Production & Operations Management (2013-Present); Associate Editor, Manufacturing & Service Operations Management (2016-2023); President, Production & Operations Management Society, College of Supply Chain Management (2021-2023)
  • Robert Shumsky: Associate Editor, Management Science (2000–Present); Senior Editor, Production and Operations Management (2003–Present)
  • James Smith: Departmental Editor, Decision Analysis Department, Management Science (1999–2004, 2013–2014); Area Editor, Decision Analysis, Operations Research (2018–2023); President of INFORMS’ Decision Analysis Society (2008-2010)
  • Brian Tomlin: Department Editor, Manufacturing and Service Operations Management (2016–2020); Associate Editor, Management Science (2009–2015); Distinguished Fellow, Manufacturing and Service Operations Management Society; Past President, Manufacturing and Service Operations Management Society

Recent Papers

  • Laurens Debo: “Optimal Procurement in Remanufacturing Systems with Uncertain Used-Item Condition”, with Emre Nadar, Mustafa Akan, and Alan Scheller-Wolf, Operations Research (forthcoming); “Hospital Reimbursement in the Presence of Cherry Picking and Upcoding”, with Nicos Savva and Robert Shumsky, Management Science (forthcoming)
  • Michelle Kinch: “Mitigating the Negative Effects of Customer Anxiety through Access to Human Contact”, with Ryan Buell (2024)
  • Lauren Lu: “Does Social Media Dominate Government Report Cards in Influencing Nursing Home Demand?”, with Yuanchen Li and Susan Lu, Manufacturing and Service Operations Management (2023); “Estimating the Stockout-Based Demand Spillover Effect in a Fashion Retail Setting”, with Songtao Li, Susan Lu, and Simin Huang, Manufacturing and Service Operations Management (2023)
  • Robert Shumsky: “Retail Store Customer Flow and COVID-19 Transmission”, with Laurens Debo, Rebecca Lebeaux, Quang Nguyen and Anne Hoen, Proceedings of the National Academy of Sciences (2021); “What Safe Shopping Looks Like During a Pandemic”, with Laurens Debo, Harvard Business Review (2020)
  • James Siderius: “A Model of Online Misinformation”, with Daron Acemoglu and Asuman Ozdaglar, the Review of Economic Studies (forthcoming); “When Is Society Susceptible to Manipulation?”, with Mohamed Mostagir and Asuman Ozdaglar, Management Science (2022)
  • Raghav Singal: “Workforce Scheduling with Heterogeneous Time Preferences: Effective Wages and Workers Supply”, with Omar Besbes, Vineet Goyal, and Garud Iyengar (forthcoming); “Counterfactuals in Hidden Markov Models and Beyond”, with Martin Haugh (forthcoming)
  • James Smith: “Unit Commitment without Commitment: A Dynamic Programming Approach for Managing an Integrated Energy System Under Uncertainty”, with David Brown (2023); “Information Relaxations and Duality in Stochastic Dynamic Programs: A Review and Tutorial”, with David Brown, Foundations and Trends in Optimization (2022); “Modeling Hepatitis C Elimination Among People Who Inject Drugs in New Hampshire”, with Andrew Blake, JAMA Network Open (2021); “Innovations in the Science and Practice of Decision Analysis: The Role of Management Science, with James Dyer, Management Science (2020)
  • Brian Tomlin: “Forewarned Is Forearmed? Contingent Sourcing, Shipment Information, and Supplier Competition”, with Tao Lu, Manufacturing and Service Operations Management (2023); “Supply Chain Challenges in the Post-COVID Era”, with Stephen Graves and Sean Willems, Production and Operations Management (2023)