In the Media

Samsung Not in Partying Mood for 80th Birthday

Mar 23, 2018 // References comments by Kevin Lane Keller in an article about how Samsung opted not to hold a public celebration for its 80th anniversary. As the company approaches its 100-year milestone, Keller says it’s important that Samsung focuses on improving people’s lives.
View at Korea JoongAng Daily

Dartmouth Overhauls Branding, School Logo

Jan 25, 2018 // Quotes Kevin Lane Keller in an article about Dartmouth’s recent visual rebranding effort. Keller helped advise the creators of the new communications strategy. He says that rebranding efforts at prestigious institutions can often come with numerous obstacles. “So making sure it’s consistent and the right look that capt
View at Valley News

There's More to Naming a Company after Yourself Than Ego

Jan 05, 2018 // Quotes Kevin Lane Keller in an article about the challenges that arise for businesses with eponymous founders. Keller says having a namesake business makes it difficult for the company to be flexible and move on from the name if need be.
View at The New York Times

What Is Brand Strategy?

Oct 16, 2017 // Cites the customer-based brand equity model developed by Kevin Lane Keller in an article about how to develop an effective brand strategy. Keller's model allows for a detailed analysis of the strengths and weaknesses of a brand.
View at Page

Not a Regular Cease-and-Desist, a Cool Cease-and-Desist

Sep 21, 2017 // An article about the response Netflix received for a recent cease-and-desist letter it sent to the owners of a Stranger Things-themed pop-up bar quotes Kevin Keller. Keller says brand-building can happen anywhere, even in traditional forms of communication often thought of as threatening.
View at The Atlantic

Empowered Does Not Mean Engaged, Says Dartmouth's Kevin Lane Keller

Sep 20, 2017 // As a guest on “Marketing Today with Alan Hart,” Kevin Keller discusses the details of branding in today’s economy, including consumer psychology, the role of purpose in building a brand, and the challenges of brand architecture.
View at Marketing Today with Alan Hart

Amid Racial Tension, Hyatt Pushes Understanding in New Spot

Aug 16, 2017 // Kevin Keller opines on Hyatt Hotel’s latest advertisement which celebrates the chain’s history of inclusion. Keller says more brands are likely to push messages of unity in the coming months.
View at Advertising Age

Old Navy Succeeds by Saying Bye to Celebs and Hi to Fashion

Jul 27, 2017 // "If Old Navy's strategy still is to bring joy into this seemingly joyless discount category then it doesn't necessarily need celebrities," Kevin Lane Keller tells AdAge in an article about Old Navy's new advertising approach which ditches celebrity ambassadors.
View at Advertising Age

Walking the Tightrope: Delicate Balancing Act for JC Penney's New CMO

Jul 27, 2017 // Quotes Kevin Lane Keller in an article about JC Penney's efforts to restore the retailer to relevance. "They've always been in a tricky position," says Keller. "They're in the middle of the dog bone—not high-end, not low-end but somewhere in-between. It's a tough position to play."
View at Advertising Age

Data and pricing to determine IBM Watson’s success in India

Jul 14, 2017 // An article about IBM's Watson, an artificial intelligence system best known for analyzing data, discusses how one Indian startup, Textient Analytics, uses the concepts underlying the Customer-Based Brand Equity model by Kevin Lane Keller, the E.B. Osborn Professor of Marketing, combined with Watson.
View at Livemint

Building Brand Equity

Jul 08, 2017 // References the book Strategic Brand Management by Kevin Lane Keller in a contributor article about developing a strong and dynamic brand with equity.
View at Forbes

The Monetizing of the President

Feb 17, 2017 // Quotes Kevin Lane Keller, the E.B. Osborn Professor of Marketing, in an opinion piece discussing four ways President Donald Trump stands to gain financially from his term in office.
View at U.S. News & World Report

Gap Pushes New Campaign With Children of Its '90s Spokespeople (and Naomi Campbell)

Feb 02, 2017 // Quotes Kevin Lane Keller, the E.B. Osborn Professor of Marketing, about Gap’s new campaign being used to promote the reissue of ‘90s apparel.
View at AdvertisingAge

Computer Trained to Guess Book Genre Using Only Cover Image

Nov 19, 2016 // Cites the paper, “Brand Familiarity and Advertising Repetition Effects, co-authored by Kevin Lane Keller and Margaret Campbell in an article about a team of researchers in Japan using machine-learning to confirm that the homogenous designs of books within a genre is a pretty effective marketing technique.
View at Forbes

Why There Is Never Sleep for Marketers

Oct 11, 2016 // References the Harvard Business Review article, “Three Questions You Need to Ask About Your Brand,” co-authored by Kevin Lane Keller in an opinion piece discussing the Premier Inn’s change in marketing strategy. Premier Inn is the United Kingdom’s largest hotel chain.
View at Campaign

With Back-to-School Approaching, Gap Seeks New Grip on Shoppers

Jul 18, 2016 // Quotes Kevin Lane Keller in an article about Gap’s declining sales and the opportunity for the apparel company to regain their footing in this back-to-school season.
View at Advertising Age

Ikea Strategy Ditches the Dream Home for the Daily Grind

Oct 30, 2016 // Quotes Kevin Lane Keller about Ikea's new "We Help You Make It" advertising campaign and inclusive message, “No matter who you are, what you do, or how much you make, you can still make the dream yours.”
View at The New York Times

Donald Trump's Brand Takes a Hit From Sexual Assault Allegations and Lewd Video

Oct 22, 2016 // Quotes Kevin Lane Keller, the E. B. Osborn Professor of Marketing, about how the ugliest presidential race in modern history has tarnished the Trump name to such degree that it may jeopardize the future of his business enterprises.
View at Los Angeles Times

The Most Iconic Ad Campaigns And What Marketers Today Can Learn From Them

May 12, 2016 // Kevin Lane Keller is referenced in an article about how the criteria for an iconic ad campaign is shifting. Forbes notes that Keller would put the Milk Board's "Got Milk?" campaign in the iconic ad campaign category.
View at Forbes

5 Things I Know About Marketing-Dartmouth’s Kevin Lane Keller

Mar 13, 2016 // Kevin Lane Keller writes, “I’m all about percentages and a balanced approach: mix and match, integrate, innovate and stay relevant, make sure the product experience is the core, understand customer diversity.”
View at Marketing Science Institute

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