Professor Shumsky currently teaches courses on service operations management, health care operations, and decision science. He has also taught PhD courses on queueing networks, inventory theory, and stochastic models of supply chains.


  • "Introductory, Integrative Cases on Airline Revenue Management," INFORMS Transactions on Education, Vol. 9, Issue 3, May 2009. Download »
  • "Web-based Simulations for Teaching Queueing, Little's Law, and Inventory Management," with Gregory Dobson, INFORMS Transactions on Education, Vol. 7, No. 1, September 2006. Download »
  • "Introduction to the Theory and Practice of Yield Management," with S. Netessine, Informs Transactions on Education," Vol. 3, No. 1, September 2002. Download »
  • "A Note on Project Scheduling," (latest revision, June 2003). Download »