Santiago Gallino

Associate Professor of Business Administration


Santiago Gallino is an Associate Professor of Business Administration at the Tuck School of Business. He is interested in operations management challenges in the retail industry. Santiago studies both omni-channel integration and store execution issues in retail. In his research, he uses field data and econometric tools to study existing operational practices as well as potential operational improvements.

Before joining Tuck, Santiago worked at IAE Business School in Argentina where he lectured for the MBA, Executive Education, and In-Company programs. During that time he combined his academic activity with consulting work through out Latin America, collaborating with companies in different fields–retailing, food manufacturing and distribution, energy, entertainment–both domestically and internationally.

Santiago's educational background includes a PhD in Operations and Information Management and a Master’s in Statistics (both from The Wharton School of the University of Pennsylvania), an MBA (IAE Business School), and a degree in Electrical Engineering (Universidad de Buenos Aires).


The Retail Dance  //

Tuck professor Santiago Gallino studies retail operations management and challenges in the retail industry.  Read the article.

Retail and Omnichannel Management Professional Certificate Program  //

A professional certificate program with a series of career-oriented courses designed to develop the critical, in-demand skills needed for today’s top jobs. Learn more about the edX courses taught by Professor Santiago Gallino. 

video screenshot for online course






  • PhD, University of Pennsylvania, 2013
  • AM, University of Pennsylvania, 2012
  • MBA, IAE Business School, 2003
  • MSc., University of Buenos Aires, 1999