Curriculum Vitae

Academic Positions

  • Professor of Business Administration, Tuck School, 2019–present
  • Harvey H. Bundy III T’68 Faculty Fellow 2018–19
  • Associate Professor of Business Administration, Tuck School, 2015–19
  • Visiting Associate Professor of Business Administration, Tuck School, 2014–2015
  • Associate Professor of Operations Management, Booth School of Business, University of Chicago, 2010–present
  • Assistant Professor of Operations Management, Booth School of Business, University of Chicago, 2008–10
  • Assistant Professor of Operations Management, Tepper School of Business, Carnegie Mellon University, 2003–08
  • Instructor, Operations Management and Manufacturing, Tepper School of Business, Carnegie Mellon University, 2003–03

Editorial positions

  • Senior Editor, Production and Operations Management
  • Associate Editor, IIE Transactions
  • Associate Editor, Management Science
  • Associate Editor, Manufacturing Services and Operations Management (special issue on “the Environment)
  • Referee, Manufacturing Services and Operations Management, Management Science, Operations Research, Production and Operations Management

Education

  • PhD, Operations Management, INSEAD, Fontainebleau, France, 2002
  • M.Sc. in Management, INSEAD, Fontainebleau, France, 2000
  • Ingénieur Civil en Gestion Industrielle (M.Sc. Equivalent in Operations Management), Université Catholique de Louvain, Belgium, 1995
  • Burgerlijk Electrotechnisch Ingenieur (M.Sc. Equivalent Electrical Engineering), Katholieke Universiteit Leuven, Belgium, 1994

Awards and Grants

  • NSF grant (CMMI-1301234): “Collaborative Research: The Positive Role of Queues on Customer Value Perception: Mathematical Models and Laboratory Experiments”, co-PIs: S. Iravani and M. Kremer, award: $71,843 (total award: $425,000).
  • Finalist for Best Paper Award from Manufacturing and Services Management, 2012 with the paper: “Joining Longer Queues: Information Externalities in Queue Choice” Manufacturing & Service Operations Management, 11(4).
  • 2012 Distinguished Associate Editor Award for Management Science.
  • 2009, 2010 Meritorious Service Award for Management Science.
  • 2008, 2010, 2011, 2012 Meritorious Service Award from Manufacturing & Service Operations Management.
  • Best Theoretical/Empirical Research Award at the DSI 2008 Annual Meeting for “Buy Now and Match Later: The Impact of Posterior Price Matching on Profit with Strategic Consumers” (with Guoming Lai and Katia Sycara).
  • Advisor of Guoming Lai, who won the second prize of the MSOM 2008 best student paper competition with “Stock Market Pressure on Inventory Investment and Sales Reporting for Publicly Traded Firms.”
  • Junior Faculty Interest Group paper competition finalist (INFORMS, Seattle 2007) with S. Veeraraghavan for the paper “Joining Longer Queues: Information Externalities in Queue Choice.”

Professional Service

  • Member of the best Service Special Interest Group Best Paper Award Committee, 2017, 2018 Member of the best POMS Early Career Award Committee, 2018
  • Associate Editor, Stochastic Modeling Area, Operations Research (since April 2018)
  • Senior Editor, Department of Global Operations Strategy, Production and Operations Management (since February 2013)
  • Associate Editor, Department of Service Operations Engineering, IIE Transactions (since January 2012)
  • Associate Editor, Department of Operations Management, Management Science (since July 2009)
  • Associate Editor for the Special Issue on `The Environment’ of Manufacturing Services and Operations Management.
  • Associate Editor for Manufacturing Services and Operations Management (since January 2016) Member of the 2013 POMS Election Committee
  • Doctoral Consortium Chair, Production and Operations Management Society Annual Meeting, Denver, May 3- 6, 2013.
  • Local Chair, Production and Operations Management Society Annual Meeting, Chicago, April 20- 23, 2012
  • Track co-chair, Operations Management and Economic Models, Production and Operations Management Society Annual Meeting, Chicago, April 20-23, 2012
  • MSOM Special Interest Group (SIG) chair for Service Management (elected by the members of the MSOM society for 2011-2013).
  • Referee for Manufacturing Services and Operations Management, Management Science, Operations Research, Production and Operations Management.
  • MSOM sponsored session cluster co-chair, INFORMS Annual Conference in San Diego, 2009
  • Contributed papers cluster co-chair, INFORMS Annual Conference in Pittsburgh, 2006
  • Operations and Marketing for Emerging Markets Invited Session co-chair, INFORMS Annual Conference in Pittsburgh, 2006.
  • Member of INFORMS and the Manufacturing Services and Operations Management Society.

Supervised Ph.D. Students

  • Sina Ansari (2018, Northwestern University, co-advisor). First position: Postdoctoral Fellow at the Tuck School of Business, Dartmouth College.
  • Luyi Yang (2017, Chicago Booth, chair). First position: Assistant Professor at the Carey School of Business, Johns Hopkins University.
  • Chen Jin (Northwestern University, co-advisor). First position: Postdoctoral Fellow at the Wharton School, University of Pennsylvania.
  • Yang Li (2015, University of Toronto, external reader). 
  • Fang Tian (2014, Marshall School of Business, University of Southern California, committee member).
  • Emre Nadar (2012, Carnegie Mellon University, committee member). First position: Assistant Professor of Industrial Engineering, Bilkent University, Turkey.
  • Masha Shunko (2010, Carnegie Mellon University, committee member). First position: Assistant Professor at the Krannert School of Management, Purdue University.
  • Guoming Lai (2009, Carnegie Mellon University, co-advisor with Katia Sycara). First position: Assistant Professor at the McCombs School of Business, University of Texas at Austin, US.
  • Xiaofang Wang (2008, Carnegie Mellon University, committee member). First position: Assistant Professor at the Renmin University of China, Beijing, P.R.China.
  • Jiong Sun (2007, Carnegie Mellon University, co-advisor with Sunder Kekre). First position: Assistant Professor at the Stuart School of Business, the Illinois Institute of Technology, US.
  • Cuihong Li (2004, Carnegie Mellon University, co-advisor with Katia Sycara). First position: Assistant Professor at the OPIM Department, Storrs School of Business, University of Connecticut, US.
  • Senthil Veeraraghavan (2003, Carnegie Mellon University, committee member). First position: Assistant Professor at the OPIM Department, the Wharton School, University of Pennsylvania, US.