Tuck

Ellie Kyung

Assistant Professor of Business Administration


About

Ellie J. Kyung is an Assistant Professor in the Marketing area at the Tuck School of Business at Dartmouth. She teaches the MBA core marketing course and an elective research-to-practice seminar, “Time in the Consumer Mind,” on how the psychology of time influences consumer decision making. Prior to becoming an academic, Professor Kyung was a consultant with Monitor Group where she worked on client projects focused on marketing and multi-channel strategy and served as co-director of Marketspace’s Applied Interface Research Lab. She is currently the faculty director of the Tuck Behavioral Lab and a recipient of the 3M Non-Tenured Faculty Award.

Professor Kyung’s research focuses on how memory and mindsets influence consumer decision making, with a focus on decisions related to time and on applications for survey or interface design. She has shown that the type of mindset consumers use when remembering past events can influence judgments such as when those events occurred, how much to blame parties responsible for negative events, or when consumers feel ready to repeat experiences they have enjoyed in the past. Currently, she is researching questions around how memory and mindsets can influence the accuracy of consumer price memory, cross-cultural use of numeric scales, and issues related to consumer privacy. Her work has been published in journals such as Organizational Behavior and Human Decision Processes, Journal of Experimental Social Psychology, and Psychonomic Bulletin and Review.

Professor Kyung holds degrees from Yale University (B.A. in Economics, International Studies) and New York University (M. Phil, Ph.D in Marketing). She lives in Hanover with her husband and two daughters.

Highlights

Prices and Memory: Leave it to Intuition  //

Research by Ellie Kyung contrasts two ways in which consumers remember prices. Read the article from Tuck Forum

Contact

Email

Phone

(603) 646-8966

Degree

  • Ph.D., Marketing, Leonard N. Stern School of Business, New York University, 2010
  • M.Phil., Marketing, Leonard N. Stern School of Business, New York University, 2008
  • B.A., Cum Laude, Economics, International Studies, Yale University, 1998